Welcome to LegalKonnect.in, owned and operated by LEGIFOLIO LLP (“Company”, “We”, “Us”, “Our”). This Privacy Policy describes how LegalKonnect collects, uses, stores, processes, shares and protects the information of users (“User”, “You”, “Your”) who visit or use the Platform to avail consultancy services and related legal and professional services.
This document is an electronic record under the provisions of the Information Technology Act, 2000 and applicable rules thereunder, published in accordance with the IT Act, 2000, the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the Digital Personal Data Protection Act, 2023, and other applicable Indian laws.
Registered Office: 3/488 Vivek Khand, Gomti Nagar, Lucknow – 226010, Uttar Pradesh, India
Website: LegalKonnect.in · Email: contact@legalkonnect.in
Acceptance of Privacy Policy
By accessing, browsing, registering on, or using the Platform, You acknowledge that You have read, understood, and agreed to be bound by this Privacy Policy, the Terms & Conditions, Disclaimer, and other policies published on the Platform.
Continued use of the Platform shall constitute Your continued acceptance of this Policy and any future modifications made by the Company.
The Company reserves the right to amend, update, or revise this Privacy Policy at any time without prior notice, and Users are advised to periodically review the Policy.
Nature of Services
LegalKonnect provides technology-enabled legal and allied professional services including:
- Litigation support
- Non-litigation services
- Legal consultations
- Legal drafting
- Arbitration and mediation support
- Compliance services
- Contract drafting
- Intellectual property assistance
- Notice drafting
- Corporate and commercial legal services
- Other allied legal facilitation services
Information We Collect
While using the Platform, We may collect personal and professional information including:
- Name, mobile number, email address
- Residential or business address, date of birth, gender
- PAN details, Aadhaar details where legally permissible
- GST or company details
- Uploaded documents, legal notices, case-related records
- Consultation details, billing information, payment records
- Communication details, feedback, reviews, and testimonials
- Any other information voluntarily provided by You
We may also automatically collect technical and usage-related information including: IP address, browser type, operating system, device details, location data, access timestamps, browsing patterns, and website interaction and usage behaviour.
Use of Information
The information collected may be used for:
- Providing legal and professional services
- Connecting Users with advocates and professionals
- Managing consultations and documentation
- Customer support and grievance handling
- Identity verification and fraud prevention
- Compliance management and payment processing
- Service improvement, analytics, and research
- Communication and notifications
The use of information collected through our Services shall be limited to the purpose of providing the service for which you have engaged LegalKonnect. The Company may also use User information for sending updates, reminders, newsletters, promotional offers, and service-related messages through calls, SMS, WhatsApp, emails, and other communication channels.
User Consent for Communication
By providing contact information on the Platform, the User expressly agrees and consents to receive communications from the Company and its authorised representatives, affiliates, service providers, and professional partners.
Such communications may be made even if the User’s mobile number is registered under DND or NCPR regulations under applicable TRAI guidelines.
The User further authorises the Company to share necessary information with third-party service providers, affiliates, operational partners, communication vendors, and legal professionals strictly for service-related, operational, verification, compliance, or support purposes.
Sharing and Disclosure of Information
The Company may share User information with:
- Advocates and legal professionals, law firms, independent consultants
- Arbitrators and mediators, chartered accountants, compliance experts
- Payment gateway providers, cloud storage providers, technology vendors
- Verification agencies and other authorised third-party service providers
Such sharing is limited to purposes connected with service delivery, operational assistance, customer support, verification, compliance, or service improvement. User information shall not be sold, unlawfully disclosed, or misused.
Registration and Access
Users may browse certain sections of the Platform without registration. Access to specific services, consultations, bookings, legal assistance, or transactions may require Users to provide valid personal information for registration and verification purposes.
User Content, Reviews, and Feedback
If the User chooses to post messages, reviews, feedback, comments, testimonials, ratings, or other content anywhere on the Platform, such information may be collected, stored, processed, retained, and used by the Company for operational purposes, dispute resolution, troubleshooting, customer support, legal compliance, record maintenance, quality control, service improvement, and promotional activities.
Such information may also be disclosed to judicial authorities, law enforcement agencies, governmental authorities, or regulatory bodies where required under applicable law.
Reviews or testimonials may be displayed on the Platform along with the User’s name, initials, city, or profile details for transparency and authenticity. To request removal of your testimonial, contact us at contact@legalkonnect.in.
Cookies and Tracking Technologies
The Platform may use cookies, analytics tools, web beacons, tracking technologies, and similar technologies to improve user experience, maintain security, analyse website traffic, remember user preferences, and improve functionality and performance.
Users may disable cookies through browser settings, although certain features of the Platform may become unavailable as a result.
Payment Information
Payments made through the Platform are processed through secure and authorised third-party payment gateways compliant with applicable banking and security standards.
The Company does not store complete debit card, credit card, or internet banking credentials on its servers unless required under applicable law.
Data Security
The Company implements reasonable and industry-standard security safeguards including encryption systems, secure servers, firewalls, restricted access controls, authentication systems, and internal security procedures.
However, no method of electronic transmission or storage is completely secure, and Users acknowledge inherent internet-related risks.
Data Breach Response
In the event of any confirmed data breach affecting User personal information, the Company shall take all reasonable measures to investigate, contain, mitigate, and address the incident.
Where required under applicable law, affected Users and competent authorities shall be notified as soon as reasonably practicable and, wherever feasible, within 72 hours of becoming aware of such breach.
Aadhaar Information
Where Aadhaar information is requested, such collection shall be undertaken only with the explicit and informed consent of the User and solely for lawful purposes permitted under applicable law.
Submission of Aadhaar information shall remain voluntary unless specifically mandated by law.
Minor Users
The Platform is intended only for individuals above 18 years of age who are legally competent to enter into binding contracts.
The Company does not knowingly collect personal information from minors without lawful authorisation or guardian consent. If the Company becomes aware that information relating to an individual below 18 years of age has been collected without proper authorisation, such information shall be deleted immediately.
Confidential and Privileged Communications
The Company recognises the confidential and privileged nature of communications between Users and advocates or legal professionals engaged through the Platform.
Any privileged communication shared with advocates through the Platform shall continue to retain its privileged and confidential character under applicable laws. Limited access to such information by authorised platform staff for operational, scheduling, technical support, billing, compliance, or customer support purposes shall not constitute waiver of legal privilege or confidentiality.
Data Retention and User Rights
User information shall be retained only for as long as necessary for service delivery, legal compliance, operational purposes, dispute resolution, enforcement of agreements, and other lawful purposes.
Users may request correction, updation, deletion, or withdrawal of consent regarding their personal information by contacting us at contact@legalkonnect.in, subject to legal and regulatory limitations. Subject to applicable law, Users may also have the right to access, correct, update, restrict processing of, or request deletion of their personal information.
Subject to applicable law and technical feasibility, Users may request a copy of their personal information in a structured, commonly used, and machine-readable portable format by contacting the Company through the designated contact details provided in this Privacy Policy.
Third-Party Links
The Platform may contain links to third-party websites or services. The Company shall not be responsible for the privacy practices, content, security, or policies adopted by such third-party platforms. Users are advised to independently review the privacy policies of such platforms before interacting with them.
AI-Assisted and Automated Systems
The Platform may use automation tools, AI-assisted workflows, technology systems, or automated operational processes for analytics, scheduling, customer interaction, document management, or service optimisation.
Any AI-assisted or automated response generated through the Platform shall not be treated as final legal advice unless reviewed and confirmed by a qualified legal professional.
Compliance with Applicable Laws
If the Company qualifies as a Significant Data Fiduciary under applicable law due to the nature, volume, or sensitivity of personal data processed, the Company shall undertake enhanced compliance measures including appointment of a Data Protection Officer, periodic audits, risk assessments, and additional safeguards as required under applicable law.
Contact Information
For any queries, concerns, complaints, or privacy-related requests, Users may contact LEGIFOLIO LLP directly:
Grievance Officer Details
In accordance with applicable provisions of the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, the details of the Grievance Officer are:
Governing Law and Jurisdiction
This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to this Policy shall be subject to the exclusive jurisdiction of the competent courts situated at Lucknow, Uttar Pradesh.